Calling 9-1-1

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Emergencies happen when we least expect them. When an emergency occurs, call 9-1-1 or your local emergency phone number. Most communities have 9-1-1 but some communities have a complete telephone number to call. An emergency could be a fire, someone is hurt, or a smoke alarm is sounding. It is important to understand the difference between an emergency and a non-emergency situation.

When calling 9-1-1, do the following:

    • State the type of emergency
    • Give your name
    • Give your address and phone number
    • Stay on the line until the dispatcher tells you it is okay to hang up

To download a lesson on 9-1-1 to teach to your children, visit the National Fire Protection Association’s website at

There is also a free app that you can use to help your family practice calling 9-1-1. To download the “Kid’s Practice 911 Dialer” app, visit  to download on Android and to download on Apple at